- Eligibility for Refund:
- Clearly state the circumstances under which a customer is eligible for a refund. This could include defective products, unsatisfactory services, or other specified conditions.
- Timeframe for Refund Requests:
- Specify the time limit within which customers must request a refund. Common timeframes range from 7 to 30 days after the purchase.
- Proof of Purchase:
- Clarify the documentation required for processing a refund, such as a valid receipt, order confirmation, or other proof of purchase.
- Refund Method:
- Specify how the refund will be processed. This could include reimbursement to the original payment method, store credit, or an exchange for another product or service.